254 Pentonville Rd
We fully guarantee that all online purchases you make from Britishgiftstore.com follow a secure transaction process. Britishgiftstore.com uses the strongest commercially available level of encryption, 256-bit Secure Socket Layers (SSL). This ensures that your transaction is secure and your information including credit card details cannot be hijacked, viewed or redirected to anyone else. Britishgiftstore.com uses Sagepay as our payment processor, a trusted name in payment processing. Look for the yellow padlock at the bottom of your browser as you complete your payment.
For a detailed description of our Delivery and Returns Policy, please refer to our Delivery & Returns page.
Please try not to receive or sign for an item that is visibly damaged. Damaged or faulty item claims will be processed within 5 working days of notification, as will shortfalls in the order. We will refund the Buyer the cost of returning the goods to us through the use of Royal Mail recorded delivery only. We will not be held responsible for goods that are lost in the post on their return. Damaged items received must be reported within 5 working days of delivery.
All goods that are being returned must be re-packed to the same standard of protection as when the Buyer received them. Returned goods that are damaged in transit due to poor packaging will NOT be refunded, and will be returned to the Buyer.
All returns must be accompanied by the Returns Authorisation Form fully completed, including the Buyers Full Name and Address (This is the name appearing on the Invoice under "INVOICE/DELIVERY ADDRESS") a daytime telephone number, the Invoice Number, and a brief description of the situation that needs to be resolved.
We reserve the right to withdraw any products from our website at any time or remove or edit any materials or content on this website. We reserve the right to refuse to process a transaction for any reason or refuse to service anyone at any time at our sole discretion. We will not be held liable to you or any third party by reason of our withdrawing any product from Britishgiftstore.com, whether or not that product has been sold; removing or editing any materials or descriptions on the website; refusing to process a transaction or unwinding or suspending any transaction after processing has begun.
Britishgiftstore.com has endeavoured to do its best to ensure that all descriptions and pictures provided of products are as accurate as possible. While we have taken every care with these descriptions, the publisher (Britishgiftstore.com) cannot be held responsible for the accuracy or authenticity of product descriptions and images which are provided to us by manufacturers or our wholesalers. Detailed specifications are available from the manufacturer’s websites or brochures.Britishgiftstore.com may contain links to third party websites which are not under our control. We will not be held responsible for the content or accuracy of information of these websites. Britishgiftstore.com makes no commitment to update or keep the website available.
The price payable for goods is set out on the website. Although Britishgiftstore.com endeavour to make sure all prices are accurate, products can be mispriced on occasion. We are free to make changes due to supplier price increases, the imposition of taxes and duties, or errors when the price is published to you. We will send you send you the correct information and give you a grace period for you to cancel.
Prices on our site are available to be used in GB pounds sterling, US Dollars or Euros, but all payments will be processed in GB pounds sterling before being converted to your local currency by your bank. All major Credit and Debit cards are accepted.
Britishgiftstore.com may cancel the order at any time due to a lack of availability. If you are not supplied with the goods, you will be entitled to a full refund if you have already paid. However, Britishgiftstore.com is not liable for any other losses you may incur if we do not supply your item(s).
Website design, text, graphics and layout, as well as underlying source code and all other material on the website are all copyright of Britishgiftstore.com and its associates or their content providers. All use of materials, including reproduction, duplication, copying of text, graphics, content or structure is prohibited by Britishgiftstore.com. All distribution or publication of content is strictly prohibited without obtaining the prior written agreement of Britishgiftstore.com.
These terms are governed by the laws of the United Kingdom. The district courts within the United Kingdom have the exclusive jurisdiction regarding any and all disputes relating to these terms.
It is assumed that these terms and conditions have been read beforehand and constitute the entire agreement between you and us in relations to your use of this website. This supersedes all previous agreements with regards to your use of this website. Britishgiftstore.com reserves the right to modify our terms and condition at any time and shall become effective immediately once published.